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Privacy Policy

Privacy Policy

How we collect, use, and protect your personal information, in line with PIPEDA.

Effective Date: September 9, 2026

Purse Perfection ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who it may be shared with, and the choices available to you. We operate in Canada and handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

  • Contact details name, email address, phone number, shipping and billing address
  • Order information items purchased, order value, order history
  • Payment information processed securely by our payment partners; we do not store full card details on our servers
  • Device and usage data IP address, browser type, and how you interact with our site
  • Communications messages you send us by email, live chat, or our Contact Us page

2. How We Use Your Information

  • Process and fulfill your orders, including payment and shipping
  • Communicate with you about your order and respond to support requests
  • Maintain and improve our website and product offerings
  • Detect and prevent fraud or unauthorized activity
  • Send you promotional emails, but only if you've opted in
  • Meet our legal and tax obligations

3. How Information Is Shared

We do not sell your personal information. It may be shared with:

  • Our e-commerce hosting platform, Shopify, which powers our online store
  • Payment processors, to securely complete your transaction
  • Canada Post, our shipping carrier, to deliver your order within Canada
  • Service providers who help with tasks like email delivery or customer support
  • Legal authorities, when required by law

4. Cookies & Tracking

Our website uses cookies and similar technologies to help the store function, remember your preferences, and understand how visitors use our site. You can adjust your browser settings to limit or block cookies, though some site features may not work as intended without them.

5. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, including maintaining business records and meeting legal obligations. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.

6. Your Rights

Under PIPEDA, you can:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or contractual exceptions
  • Opt out of marketing emails at any time using the unsubscribe link
  • File a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your information has been mishandled

To exercise any of these rights, contact us using the details below.

7. Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from minors without appropriate consent. If we learn that we've inadvertently collected personal information from a minor without appropriate consent, we will take steps to delete it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our site may contain links to third-party websites we don't own or control. This Privacy Policy applies only to information collected through our own Services, and we're not responsible for the privacy practices of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and continued use of our Services after changes are posted means you accept the revised policy.

11. Contact Us

Purse Perfection

Email: support@purseperfection.store

Phone: +1 437-445-2572

Address: 160 Erskine Avenue, Toronto, Ontario M4P 1Z3, Canada

Support Hours: Monday to Friday, 9:00 AM to 4:00 PM