Shipping Policy

Flat-rate shipping across Canada, with tracking on every order.

Effective Date: September 9, 2026

This Shipping Policy explains how we process and deliver orders placed with Purse Perfection. All prices, including shipping charges, are listed in Canadian Dollars (CAD, $).

1. Where We Ship

Purse Perfection currently ships to addresses within Canada only. If you're unsure whether we can deliver to your address, reach out through our Contact Us page before placing your order.

2. Shipping Rate

We use a single flat shipping rate:

This rate applies regardless of order size and is shown at checkout before you complete payment.

3. Daily Order Cut-Off

Orders placed before 2:00 PM on a business day are typically processed the same day. Orders placed after this time, or on weekends and Canadian public holidays, are queued to begin processing the next business day.

4. Order Processing Time

Orders are typically prepared for shipment within 1-2 business days (Monday-Friday) after payment is confirmed. During high-volume periods, processing may occasionally take a little longer.

5. Carrier & Delivery Time

We ship orders across Canada via Canada Post. Once shipped, estimated transit times are:

Combining processing and transit time, most orders arrive within 3 to 9 business days of being placed. These estimates are provided as a general guide and are not a guaranteed delivery date; remote or rural addresses may occasionally take a little longer.

6. Order Tracking

Every order ships with tracking. You'll receive a shipping confirmation email with tracking details once your order is on its way, and you can check your shipment's status anytime through our Track Your Order page.

7. Shipping Address Accuracy

Please double-check your shipping details street address, unit number, city, province, and postal code before completing checkout. If a package is returned to us due to an incorrect or incomplete address, an additional shipping fee may apply before we can reship your order.

8. Delivered but Not Received

If tracking shows your package as delivered but you can't locate it, check around your delivery area (porches, mailrooms, with neighbours, or a parcel locker) and allow up to 24 hours, since some carriers mark items delivered slightly early. If it still hasn't turned up, contact our support team and we'll look into it with Canada Post.

9. Lost or Delayed Packages

If your shipment appears to be delayed or lost in transit, let us know and we'll open an investigation with Canada Post. Any resolution will follow our Return & Refund Policy.

10. Damaged Packages

If your item arrives damaged, contact us within 48 hours of delivery with your order number, photos of the item, and photos of the packaging. Each case is reviewed individually to determine the best resolution.

11. Changing or Cancelling an Order

If you need to modify or cancel an order, contact us as soon as possible. Requests made before your order enters fulfillment will be reviewed and accommodated where possible; once an order has shipped, changes can no longer be made. See our Terms of Service for details.

12. Contact Us